Starting August 26th, new regulations have come into effect in Switzerland. Much like the rest of the world, we are temporarily suspending all Hotspot shipments to the USA.
The issue is that with the removal of the de minimis provision for international packages, we are now required to collect all taxes and tariffs on U.S. shipments in advance. However, the current administration has rolled out the decision without providing a functional tool for this, which has created chaos (on top of the uncertainty of not knowing which tariffs apply, or when they will change). This is as much an example of unnecessary complexity in international trade as it is one of brutal incompetence.
We sincerely apologize to all U.S. customers. It is of course still possible to order the OS-only version of the hotspot.